FAQ

What do you sell?

Solenari Care sells digital products: eBooks and digital guides on beauty, skincare, haircare, and self-care routines.

Will I receive anything by mail?

No. All our products are digital. Nothing is shipped and there is no shipping cost.

When do I receive my eBook?

As soon as your order is placed and paid. A download link is sent to the email address you entered at checkout, normally within a few minutes, and is also shown on the order confirmation page.

I did not receive the email. What should I do?

Check your spam, promotions, and junk folders. If it is not there, email contact@solenari-care-us.club with your order number and we will resend your files.

Can I get a refund?

Yes. You can request a refund within 7 days of your purchase date by emailing contact@solenari-care-us.club. See our Refund Policy for details.

On which devices can I read the eBooks?

On any computer, phone, or tablet that can open PDF files.

Are your guides medical advice?

No. Our content is for general information and education and does not replace a qualified professional.

How can I contact you?

Email contact@solenari-care-us.club. Our support team will review your message and reply by email.